Privacy Policy

1. About This Policy

Layerwise Creations ("we", "us", "our") operates the website layerwisecreations.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using our site or placing an order, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you place an order:

• Your name, email address, and shipping address
• Payment details (processed by Stripe — we never store card numbers)
• Order history and transaction records

When you contact us:

• Your name, email, and the content of your message

Automatically collected:

• Browser type, device type, and IP address
• Pages visited and time spent on the site (via analytics tools)
• Referral source (how you found us)

3. How We Use Your Information

• To process and fulfill your orders
• To send order confirmation and shipping notifications
• To respond to customer service inquiries
• To send promotional emails if you've opted in (you can unsubscribe anytime)
• To improve our website and product offerings
• To comply with legal obligations

4. Payment Processing

All payments are processed securely through Stripe, a PCI-DSS compliant payment processor. We do not store, see, or have access to your full card number, CVV, or banking details. Stripe's privacy policy is available at stripe.com/privacy.

5. Cookies

Our website uses cookies and similar tracking technologies to improve your experience. These include:

• Essential cookies — required for the site to function (cart, session)
• Analytics cookies — help us understand how visitors use the site (anonymized)
• Marketing cookies — used to show relevant ads on platforms like Facebook/Instagram (Meta Pixel)

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Sharing Your Information

We do not sell or rent your personal information. We share data only with:

• Shipping carriers (USPS, UPS, FedEx) — to deliver your order
• Stripe — to process payment
• Email service providers — to send transactional and marketing emails
• Analytics platforms — in anonymized/aggregated form only
• Law enforcement — if required by applicable law

7. Data Retention

We keep order and contact records for up to 5 years for legal and accounting purposes. You may request deletion of your personal data at any time by contacting us, subject to legal retention requirements.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your personal data
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us.

9. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.